Terms of Service
Welcome to Kinu (“the App”). The App is provided by Zhiyun (Chongqing) Housekeeping Co., Ltd. (智云（重庆）家政有限责任公司, “we”, “us”). These Terms are an agreement between you and us about your use of the App and related services. By downloading, installing or using the App, you confirm that you have read and agree to these Terms and our Privacy Policy. If you do not agree, please stop using the App. If this English version differs from the Chinese version, the Chinese version prevails.
1. The service
The App reads the Apple Health data you authorise and, on your device, shows a health overview, historical trends, and sleep and recovery analysis. It also offers a focus timer, posture reminders, weather and Apple Watch faces. Today and the previous 6 calendar days are free to view; trends beyond 7 days and related features require Kinu Pro. Features are as provided in the App and may be adjusted, upgraded or retired.
2. Health disclaimer
The App is not a medical device. Data, scores, trends and reference ranges are provided only to help you understand your own records and do not constitute medical diagnosis, treatment or professional advice. Completeness and accuracy depend on your devices, sensors and the records in the Health app. Do not diagnose yourself or change treatment based on the App; if you feel unwell or have an emergency, seek medical care promptly.
3. Accounts
Most features can be used without signing in. If you create a Kinu account with Sign in with Apple, you are responsible for keeping your devices and Apple Account secure and for activity under your account. You can sign out or delete your account in the App at any time.
4. Kinu Pro membership and payment
- Membership is offered as a monthly subscription, a yearly subscription or a lifetime one-time purchase. Prices are shown on the purchase screen and in the Apple confirmation sheet.
- Payment is charged to your Apple Account when you confirm the purchase.
- Monthly and yearly subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
- You can view, change or cancel subscriptions in iPhone Settings → Apple Account → Subscriptions, or via “Manage subscriptions” in the App. After cancelling, membership remains available until the end of the paid period.
- The lifetime plan is a one-time purchase and does not renew. Buying it does not cancel an existing subscription; please cancel that in your Apple subscription settings.
- Use “Restore Purchases” with the same Apple Account to restore on other devices; restoring never charges again.
- Refunds are handled by Apple under its policies; request one at reportaproblem.apple.com. If a purchase is refunded or revoked, the corresponding membership ends.
- When membership ends, your health records are not deleted and free features remain available.
5. Acceptable use
You agree not to reverse-engineer or crack the App, bypass paid features, interfere with or attack our servers, or use the App for unlawful purposes. If you breach these rules, we may restrict or stop providing the service to you.
6. Intellectual property
The App’s software, interface design, icons, illustrations, animations, text and audio are owned by us or the relevant rights holders. We grant you a personal, non-commercial, non-transferable licence to use the App. You may not copy, modify, distribute or use them commercially without written permission.
7. Apple Standard EULA
The App is distributed through the App Store, and your use is also governed by Apple’s Licensed Application End User License Agreement (EULA). Where these Terms conflict with that agreement, the agreement prevails to the extent applicable. Apple is not a party to these Terms and is not responsible for the App or its content.
8. Disclaimer and limitation of liability
We make reasonable efforts to keep the service stable but do not guarantee it will be uninterrupted or error-free. To the extent permitted by law, we are not liable for interruptions or data issues caused by device faults, system limitations, network problems, third-party services (including Apple’s) or force majeure. In any case, our total liability to you will not exceed the amount you paid for the App in the preceding 12 months.
9. Changes and termination
We may update these Terms as our business or the law changes. Updated Terms will be published on this page with a new date, and material changes will be highlighted in the App. Continued use means you accept the updated Terms. You may stop using and delete the App at any time.
10. Governing law and disputes
These Terms are governed by the laws of the People’s Republic of China (excluding conflict-of-law rules). Disputes should first be resolved through friendly negotiation; failing that, either party may bring a claim before the competent people’s court where we are domiciled.
11. Contact us
Operator: Zhiyun (Chongqing) Housekeeping Co., Ltd. (智云（重庆）家政有限责任公司)
Email: kinu@spact.com